SAMSUNG's wireless products and accessibility

SAMSUNG is dedicated to designing products around our customer's needs. In pursuit of our commitment to our customers, we have designed products that are easy to use and have a variety of features. The products and their features are also designed to meet a variety of needs of persons with disabilities.

Designated Agent Contact Information:

Ms. Kendra Green 
Regulatory Compliance Manager 
1301 E. Lookout Dr. Richardson, Texas 75082 
TEL: (972) 761-7123 FAX: (972)761-7161

Hearing Aid Compatible

Samsung has a number of phones that have been designed, tested and certified to potentially improve performance for users with hearing aids.

Technical specification ANSI C63.19 has been developed to provide a way to measure the interference experienced by hearing aid users when using hearing aids with wireless handsets. The interference may be a buzzing, humming, or a whining noise .The amount of interference experienced by hearing aid users may vary based on the level of immunity of their hearing aids.

Wireless handsets are tested to C63.19 and rated M1 to M4 with respect to RF interference between the hearing aid and handset. A wireless handset with a rating of M3 or M4 usually provides reduced RF interference for hearing aids designed for compatibility.

C63.19 also provides a rating to measure a wireless handset's compatibility to telecoil (T-coil) hearing aids. Handsets tested for telecoil compatibility are rated T1 through T4. Handsets that receive T3, T4 usually provide better performance for use with telecoil hearing aids designed for compatibility.

Although a hearing aid compatibility ratings system is not a guarantee, it is a useful tool for consumers to determine the most appropriate wireless handset to match with their hearing aid.

The following statement applies to each of the current Samsung HAC models that are listed in blue in the chart below 

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Visit Samsung Learning Resources for more information about Samsung's Wireless Products and Accessibility

Designated Personnel to Address Accessibility

Samsung also has a Designated agent to address consumer complaints or inquiries related to Disability Rights. Contact information is listed on the FCC DRO web site at http://www.fcc.gov/cib/dro/section255_manu.html 

Samsung's Customer care organization is also available to support and answer questions from consumers with disabilities. Below is a toll-free number that consumers can call for specific needs. Customer Care Contact Number: (888)987-HELP (4357) 

The product descriptions listed are for information purposes only. It is provided for the sole purpose of helping consumers select mobile phones that might better meet their needs or desires. Except for those products that are HAC rated as noted, the information provided is not intended as a representation of accessibility, compatibility or otherwise and should not be considered as a warranty of any kind.

SAMSUNG Dryer Receives the 2013 Energy Star® Emerging Technology Award

SAMSUNG Dryer Receives the 2013 Energy Star® Emerging Technology Award

NEW YORK – June 12, 2013 – Samsung Electronics America, Inc., America’s fastest growing appliance brand¹, today announced that its DV457 clothes dryer has been awarded the 2013 ENERGY STAR® Emerging Technology Award for advanced dryers. EPA’s ENERGY STAR program is the trusted source for energy-efficient product labeling and consumer education, and this award recognizes products that are at the forefront of energy conservation and climate protection. This marks the first time that a clothes dryer has received this honor.

“Eco-efficient appliances are a must-have, and families want all of their appliances to play a role in reducing their impact on the environment,” said Kevin Dexter, senior vice president of home appliances sales and marketing, Samsung Electronics America. “Samsung is honored to be the first home appliance manufacturer to receive this honor for a dryer as we continue to push the envelope to deliver more and more energy conscious appliances.”

The Samsung DV457 uses 36 percent less energy than conventional models – which can translate up to $635 in electricity and 9,000 lbs of CO2 emissions saved over the life of the product. ²When combined with its matching clothes washer, the WF457, the Smart Grid-ready laundry pair can save up to $3,978 in lifetime energy savings³, representing the most energy efficient laundry pair in the industry.

“Over the past decade we have seen collective progress with energy efficiency across all appliance categories, except clothes dryers--but today that all changes,” says EPA’s Peter Banwell, Director of Product Marketing. “EPA is pleased that Samsung has designed a dryer that meets EPA’s difficult to reach efficiency targets. We look forward to working with Samsung to promote this award winning product, which will save consumers energy and protect the environment by reducing greenhouse gas emissions.”

In addition to its energy efficiency, the Samsung WF457 and DV457 laundry pair also combines superior fabric care performance and smart features to significantly streamline the laundry process. Both feature Samsung’s exclusive Smart Control system, which allows consumers to stay connected to wash and dry cycles without having to remain close by the machine. Consumers can – via a wireless router and a smart phone application – monitor cycle selections, remaining time and finishing alerts. Consumers can also remotely start or pause the appliances so families no longer need to run back and forth from the laundry room trying to estimate when the load is done. Samsung’s Smart Care system makes user manuals obsolete by quickly diagnosing washer and dryer issues and sending alerts to consumers’ smart phones.

Samsung’s WF457 and DV457 are as beautiful as they are efficient. The appliances themselves are stylish with details that match even the most discerning tastes, and they feature the industry’s largest 8-inch color LCD touch screen for easy and intuitive cycle selection. All of that combined with its Vibration Reduction Technology (VRT) make them worthy of a second-floor laundry room.

The Samsung WF457 washer and DV457 dryer are available now at retailers nationwide with an MSRP starting at $1,499.

1 According to Traqline 2012 data
2 11 years based on DOE standards
3 11 years based on DOE standards 

<sup>For more information, visit www.samsung.com. and Samsung Dryers Store

About Samsung Electronics America, Inc.
Headquartered in Ridgefield Park, NJ, Samsung Electronics America, Inc. (SEA), is a recognized innovation leader in consumer electronics design and technology. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA delivers a broad range of digital consumer electronics, IT and home appliance products. Samsung is the market leader for HDTVs in the U.S and America’s fastest growing home appliance brand. To discover more of the award-winning products you love with Samsung, please visit www.samsung.com.

About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions. We employ 236,000 people across 79 countries with annual sales of US$187.8 billion.</sup>

SAMSUNG Announces US Commercial Release of SAMSUNG XGEO GC80 Digital Radiography System

SAMSUNG Announces US Commercial Release of SAMSUNG XGEO GC80 Digital Radiography System

Ridgefield Park, NJ – November 4, 2013 – Samsung Electronics America Inc. announced today the U.S. commercial release of its first Digital Radiology (DR) system, the Samsung XGEO GC80. The Samsung XGEO GC80, which received 510(k) approval from the U.S. Food and Drug Administration earlier this year, represents Samsung’s entrance into the DR market with a premium system offering advanced imaging technology, award-winning* design and user-friendly workflows to meet the demands of the 21st century radiology departments. 

Developed as part of Samsung’s commitment to delivering healthcare technology that is accurate, easy and fast, the XGEO GC80 provides a spectrum of diagnostic and patient-centric tools aligned to meet the various demands and needs of both care provider and patient. From workflow to dose management, Samsung’s digital X-ray technology balances science with purpose without jeopardizing image quality. 

“The Samsung XGEO GC80 will provide an innovative alternative in the digital radiology market, leveraging Samsung’s deep expertise in advanced imaging technology and ergonomic design,” said Doug Ryan, Group Vice President for Health and Medical Equipment at Samsung’s Enterprise Business Division. “The Samsung XGEO GC80 provides exceptional image quality and departmental workflows through automation that is essential for both provider and patient care.” 

Utilizing a Samsung TFT-based flat panel detector, the XGEO GC80 system incorporates proprietry Adaptive Local Contrast Stretching (ALCOS) software with automatic, customizable post-image processing for optimizing contrast and edge sharpness. This enables the system to deliver high image quality, fast results and provide diagnostic confidence across diverse applications. 

The award-winning ergonomic design features complement the Samsung XGEO GC80’s advanced image quality. Integrating Samsung’s sophisticated robotics technology, the soft handling function allows users to reposition the THU (Tube Head Unit) with an easy movement for improved workflow and reduced fatigue. With dedicated “auto” features, including positioning, tracking and parking, the XGEO GC80 combines modern efficiency with user convenience and patient safety. Audio/visual indicators highlight each procedural step, helping to simplify and enhance patient/provider interactions. 

To learn more about Samsung’s Health and Medical Equipment, please visit www.samsung.com/global/business/healthcare/. 

*Samsung XGEO GC80 received Gold Awards from both iF (iF International Forum) and IDEA (International Design Excellence Awards). 

About Samsung Electronics America Enterprise Business Division 
As a global leader in Information Technology, Samsung’s Enterprise Business Division (EBD) is committed to introducing new business experiences across a diverse spectrum of industries from retail to healthcare, hospitality to sales.  We believe technology brings business and customers together — to better share, collaborate and discover new opportunities. With a market-oriented approach to innovation, EBD is a division of Samsung Electronics America (SEA), Inc., a U.S. subsidiary of Samsung Electronics Company, Ltd. (SEC).  For more information, please visit samsung.com/business, call 1-866-SAM-4BIZ or follow Samsung EBD via Twitter @SamsungBizUSA. 

About Samsung Electronics Co., Ltd. 
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions. We employ 270,000 people across 79 countries with annual sales of US$187.8 billion. To discover more, please visit www.samsung.com.